The Five Star Solution: Workshops

The Five Star Solution includes a set of proprietary workshops specific to organizational roles. The Five Star process begins with a day-and-a-half workshop, where executive- or manager-level participants, guided by skilled Five Star Institute facilitators, incorporate the organization’s financial targets and strategic outcomes into their team’s goal sets. The end result is enabling the organization to deliver Promised Performance to customers, stakeholders and constituents.
“Your facilitators did an outstanding job leading and guiding the workshops. Everyone was fully engaged, challenged, and ultimately motivated to use Vector5 as a way of demonstrating our real progress toward meeting our organizational and community goals.”

- A.J. Krieger, City Manager
City of Northglenn, Northglenn, CO

Workshop Overview:

Aligning for Success™
Executive Level
  • 1.5 day Executive-level Facilitated Alignment Session to prioritize enterprise key outcomes and initiatives
  • Identify and prioritize initiatives to drive key outcomes and financial targets
  • Identify internal sponsors who will be accountable for key outcomes/initiatives
  • Monthly/Quarterly Reviews
  • Vector5: track enterprise-wide progress
Aligning for Execution™
Manager Level
  • 1.5 day Manager-level Facilitated Alignment Session for team goals and actions
  • Focus on organizational key outcomes/financial targets and understand how their division/department drives them
  • Identify internal sponsors and team members accountable for goals/actions
  • Monthly/Quarterly Reviews
  • Vector5: track team and individual progress
Aligning for Personal Performance™
Individual Level
  • 2 hour Online Self-Study for aligning individual actions with team goals & enterprise outcomes
  • Monthly/Quarterly Reviews
  • Vector5: track team and individual progress


At the end of the workshop, the participants will have crafted a one-page Performance Promise — a “goal set” of 10-12 high-level goals, actions, and outcomes to be accomplished in a year-long process. Each goal has an assigned Driver and Approver, and agreed-upon team-wide performance targets, concrete measures of success, and clear accountability.